Carotrans Coronavirus Customer Advisory Update

Issue Date: February 21, 2020

Carotrans Coronavirus Customer Advisory Update

Dear Valued Customer

We have received from our Chinese agent and our offices the following update of the status of their offices and operations.

ORIGIN

Office

WAREHOUSE & TRUCKERS

WAREHOUSE & TRUCKERS

NINGBO

Office is open & operational, some team members are working in the office, others are working from home. All team members will return to the office on Feb. 24, 2020.

Warehouses have returned to operation, however one day advanced appointment is required before delivery, they close at 17:00 PM due to lack of workers. Trucking companies have resumed the operation as well but we expect long transit time due to lack of drivers, services are limited and are becoming very expensive.

The Ports are open & operational. Most carriers have resumed working with some team members in the office.Many Carriers have introduced blank sailings

SHANGHAI

Office is open & operational,
60% of the team members
are working in the office, others are working from home. The entire staff will return on March 2, 2020.

Warehouses have returned to operation, however one day advanced appointment is required before delivery, most of them  close at 17:00 PM due to lack of workers.Some warehouses work also at night. Trucking companies have resumed the operation as well but we expect long transit time due to lack of drivers , services are limited and a becoming very expensive.

The Ports are open & operational. Most carriers have resumed working with some team members in the office.Many Carriers have intduced blank sailings.

QINGDAO

Office is open & operational, all team members are working in the office

Warehouses & trucking companies are operating as usual

The Ports are open & operational. Most carriers have resumed working in the office with full staff. Many Carriers have introduced blank sailings

TAIPEH/KAOHSIUNG

Office is open & operational, all team members are working in the office

Warehouses & trucking companies are operating as usual

The Ports are open & operational. Carriers are operating as usual.

TIANJING

The local Government did not allow work to resume, all team members are working from home

Warehouses have returned to operation, however one day advanced appointment is required before delivery, they close at 17:00 PM due to lack of workers. Trucking companies have resumed the operation as well but we expect long transit time due to lack of drivers, services are limited and are becoming very expensive.

The Ports are open & operational. The carriers have not opened their offices, all team members work from home. Many Carriers have introduced blank sailings.

XIAMEN

Office is open & operational, all team members are working in the office

Warehouses have returned to operation, however one day advanced appointment is required before delivery, they close at 17:00 PM due to lack of workers. Trucking companies have resumed the operation as well but we expect long transit time due to lack of drivers, services are limited and are becoming very expensive.

The Ports are open & operational. Most carriers have resumed working with some team members in the office.Many Carriers have introduced blank sailings.

SHENZHEN

Office will open and be operational on Feb 24, 2020, some team members are working already in the office, others are working from home

Warehouses have returned to operation, however one day advanced appointment is required before delivery, they close at 17:00 PM due to lack of workers. Trucking companies have resumed the operation as well but we expect long transit time due to lack of drivers, services are limited and are becoming very expensive.

The Ports are open & operational. Most carriers have resumed working with some team members in the office.Many Carriers have introduced blank sailings.

HONG KONG

Office is open & operational, all team members are working in the office

Warehouses & trucking companies are operating as usual

The Ports are open & operational. Carriers are operating as usual.

GUANGZHOU

Office is open & operational, all team members are working in the office

Warehouses & trucking companies are operating as usual

The Ports are open & operational. Most carriers have resumed working in the office with full staff. Many Carriers have introduced blank sailings.

DALIAN

Office is open & operational, some team members are working in the office, others are working from home

Warehouses have returned to operation, however one day advanced appointment is required before delivery, they close at 17:00 PM due to lack of workers. Trucking companies have resumed the operation as well but we expect long transit time due to lack of drivers, services are limited and are becoming very expensive

The Ports are open & operational. Most carriers have resumed working with some team members in the office.Many Carriers have introduced blank sailings.

Please note that the situaion is changing every day. The provinces of Hubai, Anhui and Zhejiang remain closed until further notice.gggg

Please note that the situation is changing every day. The provinces of Hubai, Anhui and Zhejiang remain closed until further notice. The affects approximately 180 Milllion people.

Many factories remain closed because many workers have not returned to work yet and many factories do not comply with the hygiene requirements.

The trucking companies operate in all ports mainly within city limits. Services outside these areas are very restricted.